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  • How do I verify that the fees I am being asked to pay are correct?

    Answer: Click the link that applies to your application type: Firm Individual Training Provider If you still have questions, call the National Lead Information Center at 1-800-424-LEAD . Question Number: 23002-37013 Find a printable PDF copy of all frequent questions pertaining to lead .

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  • How do I know that my transaction will be secure?

    Answer: Online transactions are managed by the U.S. Department of Treasury. For more information regarding the security controls in place to protect your transactions, please visit https://pay.gov/public/home . Question Number: 23002-37016 Find a printable PDF copy of all frequent questions pertaining to lead .

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  • How does my firm become Renovation, Repair, and Painting (RRP) Certified?

    Answer : EPA's Renovation, Repair, and Painting program applies to all states, tribes and territories where EPA has not specifically provided authorization for that state, tribe or territory to operate the program themselves. Currently, there are 15 states and 1 tribe that are authorized by EPA to operate their own…

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  • How does my firm become Abatement Certified?

    Answer: EPA's Abatement program applies to all states, tribes and territories where EPA has not specifically provided authorization for that state, tribe or territory to operate the program themselves. EPA only administers the abatement program in the following states, tribes and territories: Alaska, Arizona, Florida, Idaho, Montana, Nevada, New Mexico…

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  • How do I become certified as an Individual in the Lead Abatement program?

    Answer: EPA's Abatement program applies to all states, tribes and territories where EPA has not specifically provided authorization for that state, tribe or territory to operate the program themselves. EPA only administers the abatement program in the following states, tribes and territories: Alaska, Arizona, Florida, Idaho, Montana, Nevada, New Mexico…

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  • How do I become accredited as a Training Provider?

    Answer: Trainers seeking accreditation in an EPA administered state must submit their applications and fees online through EPA’s CDX system, the EPA’s electronic reporting system: https://cdx.epa.gov . If you have not previously created a CDX account, click “Register with CDX”, accept the terms, choose “LEAD: Lead-Based Paint Program”, and select…

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  • What if I accidentally submitted my application for the wrong certification? (i.e. I requested Firm RRP certification instead of Abatement certification)

    Contact the CDX Help Desk at 1-888-890-1995 (870-494-5500 for international callers) or helpdesk@epacdx.net for assistance. Question Number: 23002-37007 Find a printable PDF copy of all frequent questions pertaining to lead . Other Frequent Questions about Lead General Information about Lead Testing for Lead Renovation, Repair and Painting Abatement, Risk Assessment…

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  • I clicked the “Submit” button to submit my application and nothing happened, or I received an error message. What do I do?

    Answer: Please contact the CDX Help Desk at 1-888-890-1995 (870-494-5500 for international callers) or helpdesk@epacdx.net for assistance. Question Number: 23002-37014 Find a printable PDF copy of all frequent questions pertaining to lead . Other Frequent Questions about Lead General Information about Lead Testing for Lead Renovation, Repair and Painting Abatement…

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  • What if I never receive a confirmation email after I complete and submit my application?

    Check your junk or spam email folder for a message from lead.paint@epa.gov . Any important documents that may have been transmitted in the email, such as your exam letter if you are required to take an exam, can also be found in your CDX Inbox. We recommend that you adjust…

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  • I am an accredited Training Provider. How do I submit my course schedule and student information?

    Please access the Training Provider Dashboard on the MyCDX homepage to submit your course schedule and student information. If you have an existing accreditation number but do not have an account to access the Dashboard, contact the CDX Help Desk at 1-888-890-1995 (870-494-5500 for international callers) or helpdesk@epacdx.net . Question…

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  • How do I submit an abatement notification?

    Answer: Submit abatement notifications through CDX using the “Abatement Notifications” link on the MyCDX homepage. If you do not have a CDX account with access to this link, contact the CDX Helpdesk at 1-888-890-1995 for international callers) or helpdesk@epacdx.net for assistance. Question Number: 23002-37021 Find a printable PDF copy of…

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  • It’s been several weeks since I applied for Firm certification and I haven’t received my certificate yet. What do I do?

    Approvals are sent by email, and occasionally these messages end up in your junk or spam email folder. Check in your Junk or Spam folders for an email from lead.paint@epa.gov . Your certificate and customized logo are also sent to your CDX inbox , so if you don’t see the…

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  • Who is the attesting individual?

    Answer: The attesting individual is the individual completing the application, who affirms that their firm will only use certified people and appropriate work practice standards as required under § 745.227 when conducting lead-based paint activities. Question Number: 23002-37004 Find a printable PDF copy of all frequent questions pertaining to lead…

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  • What is an ACH debit transaction?

    An ACH debit transaction is a debit directly from a personal savings, personal checking, or business checking account. In some instances, business checking accounts may not permit ACH transactions. In order to conduct an ACH transaction, you will need to provide your bank’s routing number and your account information. In…

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  • Do I need a new CDX account if I am associated with more than one organization?

    Answer: No. You can submit on behalf of multiple organizations through the same account by selecting or adding the appropriate organization within the application. You must submit a separate application for each organization. Question Number: 23002-37020 Find a printable PDF copy of all frequent questions pertaining to lead .

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