Real Water Technical Assistance Request Form

Complete the following form to request Real Water Technical Assistance (RealWaterTA) services. 

EPA RealWaterTA aims to assist water utilities, local governments, and communities with challenges such as, but not limited to, updating aging infrastructure, returning to and maintaining compliance, accessing financial assistance, or even planning for lead service line removal. EPA cannot provide direct assistance to federal facilities. Before submitting a request, we encourage you to learn more about who can receive WaterTA services. Contact RealWaterTA@epa.gov if you have any questions regarding your organization's eligibility. 

Important Notes

  • RealWaterTA is not a grant program, nor does it provide direct monetary assistance. 
  • Webform requests are processed on a rolling basis, and processing times may vary depending on the volume and type of requests received. 
  • Not every request may be offered technical assistance, and participation in this or other EPA technical assistance initiatives does not guarantee funding through the State Revolving Funds (SRFs) or other initiatives. 
  • If you have concerns about your drinking water and for non-technical assistance related drinking water questions,  please contact EPA's Safe Drinking Water Hotline or email safewater@epa.gov.  

What to expect after submitting a form: 

  1. After completing and submitting the below form, if you included your email address, you will receive an automated email confirming your submission.
  2. Someone from our team will use the contact information provided to contact you by phone or email within 3 business days to review and gather additional information about your request.
    1. Calls will be from either EPA or EPA’s support contractor, ERG.
    2. Emails will be from either RealWaterTA@epa.gov or RealWaterTARequestContractor@erg.com.
  3. After this initial consultation, our team will review your request against the technical assistance offerings we can provide. Many states also offer technical assistance. Therefore, EPA may coordinate with the appropriate state agency in effort to provide the best, most timely assistance.
  4. The request processing team will contact you with the results of this review and an assistance connection, if one is identified.

For more information, return to the RealWaterTA main page. To receive updates on EPA initiatives, resources, and upcoming webinar/training events, sign up for EPA's Water Infrastructure Finance Center email list. If you have any questions or concerns about the RealWaterTA Request Form, please contact RealWaterTA@epa.gov.

If you would like a response, please include your email address and/or phone number.

5. How are you affiliated with the community or water system of interest?
City where the community or water system of interest is located.
County where the community or water system of interest is located. You may type "N/A" if not applicable.
Please format your permit number to include the state abbreviation (e.g., “TX0000000”).
13. Type of system or project (select the best fit) *
This information will be used to direct your request to the best fit program. If you have additional needs, you can describe them in the text box below. 
14. If you know the assistance you would like to be considered for, please select below (select the best fit). This information will help expedite processing of the request. A blank response will be considered for all RealWaterTA options.
(750-character maximum limit; NO bullets or numbered lists)
As defined by your state's Drinking Water or Clean Water State Revolving Fund program.

Burden Statement: 

This collection of information is approved by OMB under the Paperwork Reduction Act, 44 U.S.C. 3501 et seq. (OMB Control No. 2030-0051). Responses to this collection of information are voluntary. An agency may not conduct or sponsor, and a person is not required to respond to, a collection of information unless it displays a currently valid OMB control number. The public reporting and recordkeeping burden for this collection of information is estimated to average four (4) minutes per response.

Send comments on the Agency’s need for this information, the accuracy of the provided burden estimates and any suggested methods for minimizing respondent burden to the Regulatory Support Division Director, U.S. Environmental Protection Agency (2821T), 1200 Pennsylvania Ave., NW, Washington, D.C. 20460. Include the OMB control number in any correspondence. Do not send the completed form to this address.

EPA Form Number: 6100-078

Return to the RealWaterTA main page

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Last updated on March 4, 2026