Contacting EPA New England

On this page:

Phone Numbers and Addresses
Contacting EPA New England by Mail
Visiting EPA New England
Freedom of Information Act
Report Violations
Submit Comments

Phone Numbers and Addresses

Environmental Emergencies
(800) 424-8802

Examples of environmental emergencies include:

Oil and chemical spills
Radiological and biological discharges
Accidents causing releases of pollutants

Customer Call Center

Our Customer Call Center can answer questions about everything we do, and will refer you to appropriate staff when necessary.

EPA New England
Customer Call Center
New England States:
ph: (888) 372-7341 (Answered by voice mailbox which is checked daily, Mon - Fri. Calls returned within 24 hours Mon - Fri.)
fax: (617) 918-0101

Outside New England:
(617) 918-1111

Main Regional TTY Call-in Line
EPA Business Partner, Mass Relay
(800) 439-2370

Contacting EPA New England by Mail

EPA New England, Region 1
5 Post Office Square - Suite 100
Boston, MA 02109-3912

EPA New England Regional Laboratory
11 Technology Drive
North Chelmsford, MA 01863-2431

To send a letter to a certain person, you would need to add their name, and the appropriate mail code for the employee's office to the above address.

EPA Hotlines (Nationwide)

Visiting EPA New England

Directions to:

EPA New England Headquarters, Boston
EPA New England Laboratory, North Chelmsford, Massachusetts
Long Island Sound Office, Stamford, Connecticut

EPA New England Headquarters, Boston

Our main office is located in downtown Boston at 5 Post Office Square. The visitor entrance is located on Congress Street.

Please note that 5 Post Office Sq. is a federal building on GSA property. Proper ID is required for entry.

Map of area around EPA New England Headquarters

View a Google map of EPA New England Headquarters.

Public Transportation

Use MBTA Subway service to State Street (Orange Line). Follow Congress Street south (away from City Hall & Faneuil Hall/Quincy Market) approximately 2 blocks. EPA's building at 5 Post Office Square will be on your right.

Directions to EPA New England Laboratory

US EPA Region 1 Lab
11 Technology Drive
North Chelmsford, MA 01863-2431
1 (888) 372-7341
1 (617) 918-8300

From Downtown Boston

Take I-93 north 22 miles to I-495; take I-495 south 8 miles to Route 3; take Route 3 north about 2 miles; take exit 32; go straight through first light and bear right at second light onto Route 4; turn right at the first light onto Technology Drive; about 1/4 mile on the right is the lab, a brick building with an EPA sign.

To 11 Technology Drive From Route 128

Take exit 32 off Route 128 onto Route 3 north; take Route 3 north about 15 miles; take exit 32; go straight through first light and bear right at second light onto Route 4; turn right at the first light onto Technology Drive; about 1/4 mile on the right is the lab, a brick building with an EPA sign.

To 11 Technology Drive From Interstate 495

Take exit 35 off I-495 onto Route 3 north; take Route 3 north about 2 miles; take exit 32; go straight through first light and bear right at second light onto Route 4; turn right at the first light onto Technology Drive; about 1/4 mile on the right is the lab, a brick building with an EPA sign.

To 11 Technology Drive from the North

Take Route 3 south to exit 32; go straight through first light; bear left at second and third lights; bear right at the fourth light onto Route 4; turn right at the first light onto Technology Drive; about 1/4 mile on the right is the lab, a brick building with an EPA sign.

HOTEL INFORMATION

Best Western Plus Chelmsford Inn
187 Chelmsford St.
Chelmsford, MA 01824
978-256-7511

Element Chelmsford
25 Research Pl
North Chelmsford, MA 01863
978-256-5151

Holiday Inn Express Chelmsford
8 Independence Dr
Chelmsford, MA 01824
978-710-3151

More hotel options

AIRPORTS

The closest airports to the lab are:

Manchester, NH Airport (30 minutes north, near Rt. 3 & I-293)
Hanscom Field, Lexington, MA (20 minutes south near Rt. 3 & Rt.128)
Boston Logan Airport (45 minutes if no traffic hangups)

COMMUTER TRAINS

The closest local commuter train station is the Lowell Station on the Lowell Line, about 3 miles from the lab. From Lowell, the Lab is served by the Lowell Regional Transit Authority's (LRTA) bus Route 5.

Electric Vehicle Charging Station

EV charging is available to government vehicles, official visitors and for emergencies (M-F, 7:30 AM - 4:30 PM).
Contact New England Regional Laboratory Facilities Office for information (617) 918-8300.

Available receptacles:

14-50 (50 amp, 240V, new style stove outlet) – nominal 208V supplied
10-50 (50 amp, 240V, old style stove outlet) – nominal 208V supplied
6-20 (20 amp, 240V) – nominal 208V supplied
5-20 (20 amp, 120V) – nominal 105V supplied

Directions to Long Island Sound Office

Long Island Sound Office

Stamford Government Center
888 Washington Boulevard
Stamford, CT 06904-2152
1-203-977-1541
Long Island Sound Study Web Site

From I-95 North (from New York)

Take Exit 7, Greenwich Avenue/Rt 137. At the bottom of the ramp, go straight through the intersection to the next traffic light. Take a left at the light onto Washington Boulevard (Rt. 137). Stay on Washington Boulevard for three blocks. The Stamford Government Center is at the intersection of Tresser Boulevard and Washington. Take a left onto Tresser Boulevard; the parking garage is in the rear of the Government Center. Take a right into the garage, and park on the first floor.

From I-95 South (from New Haven)

Take Exit 7, Atlantic Street/Rt. 137. At the bottom of the ramp, merge toward the right. Go straight 3 traffic lights to Washington Boulevard (Rt. 137). Take a right onto Washington Boulevard to the intersection of Tresser Boulevard; take a left onto Tresser; the parking garage is in the rear of the Government Center. Take a right into the garage, and park on the first floor.

From the Hutchinson/Merritt Parkway North (from New York)

Take Exit 36, Long Ridge Road. At the bottom of the ramp, take a right onto Long Ridge Road. Go approximately 3 miles to the intersection of Long Ridge and Washington Boulevard (Rt. 137). Bear right at the intersection, and go straight on Washington Boulevard about 3 miles to the intersection with Tresser Boulevard. Take a right onto Tresser, and an immediate right into the parking garage at the rear of the Government Center. Park on the first floor.

From the Merritt/Wilbur Cross Parkway South (from New Haven)

Take Exit 35, High Ridge Road. At the bottom of the ramp, take a right onto High Ridge Road. Go straight on High Ridge approximately 3 miles to the intersection with Washington Boulevard (Rt. 137). Take a right onto Washington Boulevard and go about 3 miles to the intersection with Tresser Boulevard. Take a right onto Tresser, and an immediate right into the parking garage at the rear of the Government Center. Park on the first floor or as otherwise directed.

From Metro-north Rail Road (New Haven/Amtrack Line)

From NY or NH : Take Metro-North/Amtrack to the Stamford terminal. The LISO is approximately 2 blocks north of the station, on the left, at the corner of Tresser and Washington Blvds. From the Northbound (to New Haven) side: Exit the train and proceed to the tunnel entrance under the escalator and walk through the tunnel to the southbound side, exit through the glass doors. **Cross the street, and continue on the diagonal sidewalk in front of the UBS building), which intersects with the sidewalk on northbound Washington Blvd. Southbound (to New York) side: Either take the escalators to the street level (all the way down); or exit the platform at the street level and follow directions **above.

Visitor Resources:

Freedom of Information Act

Region 1 FOIA Contact Information (States: CT, ME, MA, NH, RI, VT)

Regional Freedom of Information Officer
U.S. EPA, Region 1
5 Post Office Square, Suite 100
Mail Code: 01-6
Boston, MA 02109-3912
(617) 918-1102

Copies of most agency records must be obtained through the FOIA process. Learn:

FOIA requests can be submitted at FOIAXpress.

Report Violations

Report Environmental Violations.

Submit Comments

Please do not submit FOIA requests here. FOIA requests can be submitted at FOIAXpress.

Submit a Web Question or Comment

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