Contact Us about EPA in Texas

Mailing Address for EPA Region 6 Main Office:
1201 Elm Street, Suite 500
Dallas, Texas 75270-2102

Phone Number for EPA Region 6 Main Office:
800-887-6063
214-665-2760 (Outside of Region 6)

EMERGENCIES - Please call the National Response Center:
800-424-8802

Hotlines and Service Lines for Specific Topics

On this Page

Asbestos Hotline

Phone: 800-368-5888 or 202-566-1970 (in DC area)
Hours: 8:30 a.m. and 4:30 p.m. EST
Type of Coverage: A member of the ASBO staff will answer calls.
Description: The Asbestos and Small Business Ombudsman (ASBO) operates a toll-free hotline for the convenience of small businesses, trade associations, and the general public, seeking free, confidential help as it relates to asbestos and a variety of environmental regulatory topics.

Drinking Water Information

Type of Coverage: Information request form.
Description: Requests for information are coordinated by the EPA Office of Ground Water and Drinking Water.  Either fill out a request for information form on-line or mail questions or comments to:  EPA Office of Ground Water and Drinking Water, 1200 Pennsylvania Ave, N.W. (Mail Code 4606M), Washington, DC 20460.

Emergency Planning and Community Right-to-Know Act (EPCRA) Information Center

Phone: 800-424-9346 (select option #4 from menu) - Toll Free; 703-412-9810 in the Washington, DC Area / International
Hours: 10:00 AM - 5:00 PM EST, Monday – Friday, Closed Federal Holidays
Type of Coverage: Staffed by live Information Specialists. Assistance is also available through the Emergency Planning and Community Right-to-Know Act Frequently Asked Questions, which provides answers to frequently asked questions and an option to submit questions electronically to the Information Center.
Description: A publicly accessible service that provides up-to-date information on regulatory requirements of the Emergency Planning and Community Right-to-Know Act (EPCRA) including release notification, emergency planning, MSDS reporting, and Tier II chemical inventory reporting. The Information Center does not provide regulatory interpretations. It does, however, maintain up-to-date information on the availability and distribution of publications and other resources pertaining to its program areas.
Additional Notes: This hotline is shared and managed by the following EPA Programs: the Toxics Release Inventory, EPCRA, Risk Management Plans, Superfund, and Oil Spill Prevention.

Environmental Justice Hotline

Phone: 800-962-6215 - Toll Free
E-mail: EJHotline@epa.gov
Hours: 9:00 a.m. - 5:00 p.m. Eastern Time, Monday – Friday, Closed Federal Holidays; After-hours services are available via voicemail
Type of Coverage: Staffed by live Contractor to the EPA
Description: A publically accessible service that provides communities with information that may assist in addressing potential environmental and/or public health issues, as well as fosters the fair treatment and meaningful involvement of low-income, minority, tribal and indigenous communities that may experience environmental and/or public health concerns.
Additional Notes: Additional information resources.

Freedom of Information Act (FOIA)

Phone: 202-566-1667
Hours: 8:00 a.m. – 5:30 p.m., ET, Monday – Friday, Closed Federal Holidays.
Type of Coverage: Staffed by live FOIA Specialists.
After hours Coverage: The phone line has voice mail where a message can be left, and a FOIA Specialist will retune the call during the next business day.
Description: EPA's National Freedom of Information Act (FOIA) Program provides the public with access to EPA records. EPA also posts records on-line, which were the subject of a previous request through EPA's Public Access Portal. Any person has the right to submit a FOIA request. Requests can be submitted on-line through EPA's Public Access Portal or mailed to the appropriate FOIA Office, as set out on our Website under "EPA FOIA Contract Information".
Additional Notes: The Agency's FOIA website.

Inspector General Hotline - Recognizing Fraud, Waste and Abuse

Phone: 888-546-8740
Fax: 202-566-2599
E-mail: OIG_Hotline@epa.gov
Type of Coverage: The EPA Office of Inspector General (OIG) hotline is staffed by federal law enforcement agents.
Description: The EPA OIG hotline receives complaints of fraud, waste, and abuse in EPA programs and operations including mismanagement or violations of law, rules, or regulations by EPA employees or program participants. Complaints may be received directly from EPA employees, participants in EPA programs, or the general public.

Lead Information Center Hotline

Phone: 800-424-LEAD [5323]
Hours: 8:00 a.m. to 6:00 p.m. EST, Monday - Friday, (except federal holidays)
Fax: 585-232-3111
Type of Coverage: Staffed by specialists
Description: The National Lead Information Center (NLIC) provides the general public and professionals with information about lead, lead hazards, and their prevention. The NLIC operates under a contract with the U.S. Environmental Protection Agency (EPA), with funding from EPA and the Department of Housing and Urban Development (HUD).

Oil Information Center

Phone: 800-424-9346 (select option #2 from the menu) - Toll Free; 703-412-9810 in the Washington, DC Area / International
Hours: 10:00 AM - 5:00 PM EST, Monday – Friday, Closed Federal Holidays
Type of Coverage: Staffed by live Information Specialists. Assistance is also available through the Oil Spill Prevention and Preparedness Regulations Frequent Questions site.
Description: A publicly accessible service that provides up-to-date information on the regulatory requirements of the Oil Pollution Prevention Program including Spill Prevention Control and Countermeasures (SPCC) Plans, Facility Response Plans (FRPs), and oil discharges. The Information Center does not provide regulatory interpretations. It does, however, maintain up-to-date information on the availability and distribution of publications and other resources pertaining to its program areas.
Additional Notes: This hotline is shared and managed by the following EPA Programs: the Toxics Release Inventory, EPCRA, Risk Management Plans, Superfund, and Oil Spill Prevention.

Pesticides Hotline

Phone: 800-858-7378
E-mail:npic@ace.orst.edu
Hours: 8:00 a.m. to 12:00 p.m. PST, Monday - Friday
Description: The National Pesticide Information Center (NPIC) provides objective, science-based information about pesticides and pesticide-related topics to enable people to make informed decisions about pesticides and their use. NPIC is a cooperative agreement between Oregon State University and the U.S. Environmental Protection Agency.

Radon Hotline

Phone:

  • 1-800-SOSRADON (1-800-767-7236)* Purchase radon test kits by phone.
  • 1-800-55RADON (557-2366)* Get live help for your radon questions.
  • 1-800-644-6999* Radon Fit-It Hotline. For general information on fixing or reducing the radon level in your home.
  • 1-800-426-4791 Safe Drinking Water Hotline. For general information on drinking water, radon in water, testing and treatment, and standards for radon drinking water. Operated under a contract with EPA
  • 785-532-6026

Fax: 785-532-6952
E-mail: Radon@ksu.edu
Type of Coverage: * Operated by Kansas State University in partnership with EPA
Description: Radon Hotlines and Information Resources: View Frequent Questions / Ask a Question; Radon Hotlines (Toll-Free); Find a Radon Service Provider Near You; Radon Publications

Small Business Ombudsman Hotline

Phone: 800-368-5888 or 202-566-1970 (in DC area)
Hours: 8:30 a.m. and 4:30 p.m. EST
Type of Coverage: A member of the ASBO staff will answer calls.
Description: The Asbestos and Small Business Ombudsman (ASBO) operates a toll-free hotline for the convenience of small businesses, trade associations, and the general public, seeking free, confidential help as it relates to asbestos and a variety of environmental regulatory topics.

Stratospheric Ozone Hotline

Phone: 800-296-1996 or 202-343-9210 (in DC area)
E-mail: ODS-tips@epa.gov (Reporting a violation); spdcomment@epa.gov (Technical or policy-related questions)
Description: Ways to Contact EPA's Stratospheric Protection Division

Superfund Information Center

Phone: 800-424-9346 (select option #5 from menu) - Toll Free; 703-412-9810 in the Washington, DC Area / International
Hours: 10:00 AM - 5:00 PM EST, Monday – Friday, Closed Federal Holidays
Type of Coverage: Staffed by live Information Specialists. Assistance is also available through the Find answers to your questions, which provides answers to frequently asked questions and an option to submit questions electronically to the Information Center.
Description: A publicly accessible service that provides up-to-date information on the regulatory requirements of the Comprehensive Environmental Response Compensation and Liability Act (CERCLA or Superfund) including the Superfund response process under the National Contingency Plan, the National Priorities List, and release notification. The Information Center does not provide regulatory interpretations. It does, however, maintain up-to-date information on the availability and distribution of publications and other resources pertaining to its program areas.
Additional Notes: This hotline is shared and managed by the following EPA Programs: the Toxics Release Inventory, EPCRA, Risk Management Plans, Superfund, and Oil Spill Prevention.

Toxics Release Inventory (TRI) Information Center

Phone: 800-424-9346 (select option #3 from menu) - Toll Free; 703-412-9810 in the Washington, DC Area / International
Hours: 10:00 AM - 5:00 PM EST, Monday – Friday, Closed Federal Holidays
Type of Coverage: Staffed by live Information Specialists. Assistance is also available through the Guide to TRI, which provides answers to frequently asked questions and an option to submit questions electronically to the Information Center.
Description: A publicly accessible service that provides up-to-date information on the regulatory requirements of the Toxics Release Inventory (TRI) Program, assists regulated facilities with Form A and Form R completion, and helps users locate, understand and use data found in the various online TRI data tools. The Information Center does not provide regulatory interpretations. It does, however, maintain up-to-date information on the availability and distribution of publications and other resources pertaining to its program areas.
Additional Notes: This hotline is shared and managed by the following EPA Programs: The Toxics Release Inventory, EPCRA, Risk Management Plans, Superfund, and Oil Spill Prevention.

Toxic Substances Control Act (TSCA) Imports and Exports Hotline

Phone: 202-554-1404
Fax: 202-554-5603
E-mail: tsca-hotline@epa.gov
Hours: 8:30 a.m. to 5:00 p.m. EST, Monday – Friday
Description: TSCA Import & Export Requirements Hotline provides general information on requirements under the Toxic Substances Control Act (TSCA) for persons who import and/or export chemical substances into and out of the United States. Various legal requirements under TSCA and associated implementing regulations can apply to a wide range of chemical substances and can impact importers and exporters.

Vehicles and Engines Imports Hotline

Phone: 734-214-4100
Fax: 734-214-IMPO (4676)
Type of Coverage: Staffed by the Imports Team
Description: EPA's Importing Vehicles and Engines and the Imports Helpline welcomes your comments and inquires. We strive to respond to every comment with an answer or an appropriate referral as quickly as possible. Most comments will be responded to within two business days.

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Last updated on September 19, 2024